SHIPPING & REFUND
RUXACKS ships within INDIA, and to most countries worldwide, via UPS, FedEx SmartPost, and via direct relationships with some international mail carriers within certain countries.
Shipping charges are as follows:
200₹ flat fee for domestic, all states within INDIA
20$ flat fee for all international countries we ship to worldwide
Orders can be tracked from a tracking number that will be provided in an email to you when the product ships. Please note that it may take several hours from the time an order ships to the time it is first scanned by the carrier into their system.
The processing time for orders is 2-4 business days. After that, delivery time within INDIA is 2-7 days, and 10-15 business days internationally. Please keep in mind that during holidays this time may vary. Thank you for your patience.
We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor are we responsible for any extra fees, customs or back end charges once the package has exited INDIA. The customer is responsible for any and all customs charges due on delivery of product.
REFUND & CANCELATIONS
Thanks for shopping at
If you are not entirely satisfied with your purchase, we're here to help.
You have 2 calendar days to return an item with tracking from the courier service from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase
You Cannot Cancel Your Order After You Make A Transaction.
You Can Only Return The Product, If there is any fault in the product, We are Happy to Accept The Return.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item, It will Take 3-4 Days To Process Your Refund.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.